Date-specific preferences let you set one-off requests, and recurring preference for a weekly pattern. Your preferences will be accommodated as much as possible within the confines of other needs of the roster. The preference options available to you are from the settings your roster admin has configured.
Add a date-specific preference
Open Schedule > My preferences.
Check the location and select the date you want to request.
Screenshot of the mobile-web My preferences calendar showing existing Night, off and Nights preferences.
On mobile, select Add/Edit in the date sheet.
Screenshot of the mobile-web preference sheet showing no preferences for 8 November and the Add/Edit control.
Choose Date mode for a date-specific request, then select the available shift or group for that date.
Check the next selected date before choosing another shift: the date selector advances after a choice.
Select Done when you have finished.
Screenshot of the mobile-web preference editor in Date mode showing the available choices for 8 November.
To change a date-specific preference, select its date and choose a replacement shift. To remove it, select Delete.
Add a recurring preference
Recurring preferences repeat weekly. If available for your location:
Switch from Date Specific to Recurring.
Screenshot of the desktop employee-web My Preferences panel with Recurring highlighted for choosing recurring preferences.
Select the day and choose your preferred shift.
Add any other days in the weekly pattern.
Check the pattern shown for the intended location.
On mobile web, select Recurring in the preference editor before choosing the shift or group.
Screenshot of the mobile-web preference editor in Recurring mode showing the available shift choices.
Select a recurring entry to replace its shift or choose Delete to remove it.
If recurring preferences are unavailable, your location may have disabled staff recurring requests. Ask your roster administrator which requests you can make.
When two preferences conflict
A date-specific preference takes precedence over your recurring preference for that date. For example, you might usually prefer the Night shift each Friday but request a day off on one particular Friday. The date-specific choice replaces the usual preference for that Friday; it does not make the day off guaranteed.
Mark an important preference
If your location offers special preferences:
Choose Special in the mobile preference editor. Desktop employee web may label this control Make it special.
Choose the shift or group you want to request.
Special preferences receive more weight than normal preferences, and may need approval depending on your location's setup.
Screenshot of the mobile-web preference editor in Special mode before a shift choice is selected.
Reserve them for the requests that matter most. A special preference still does not override all staffing and roster requirements or guarantee the shift you want.
When the roster is published, see your assigned shifts in See your published shifts. A saved preference is not an allocation.
If a preference choice is missing
Ask your administrator about the shift types and preference settings available for your roster.
Related articles
If you work at more than one location
Preference options can be available at one location and unavailable at another. Check the relevant location's settings with your roster administrator.