Manage staff requests and check your roster from your phone.
The admin mobile view brings day-to-day roster information and request decisions together where the feature is enabled. You need admin access to the relevant location; your RosterLab contact can confirm availability if the feature is missing.
Use the desktop interface for department rosters, which are not supported in the admin mobile view. For supported rosters, review each request's status and the resulting roster after making a decision.
Open the correct admin view
Sign in to the RosterLab mobile app with your admin credentials.
If you also have employee access, switch to the admin view using the available view-switching control.
Check that the displayed location is the one you intend to manage.
Check the selected dates before reviewing work or requests.
Whole-screen admin mobile schedule showing the location, selected date, Daniel Reed search result and bottom navigation.
Admin sidebar with the view-switching control and Location menu. The account header is omitted for privacy.
The roster view lets you inspect a day, filter or search by employee or shift, and open an employee to see who is working with them.
Review requests by type
Open Requests and choose the relevant category.
Requests categories in the admin mobile view: Shift Swap, Open Shift, Leave and Special Preferences.
Leave requests: review the employee, leave type and dates, then approve or decline when authorised. Investigate conflicting assignments before completing the decision.
Shift swaps: inspect both employees and assignments. Agreed swaps needing review appear as pending; configured auto-approved swaps do not need a second routine approval.
Open shifts: review responses to identify accepted work and remaining gaps. A declined response is different from a cancelled offer.
Special Preferences: open the employee's detail and review pending date-specific and recurring requests.
Example of an empty Current leave-request view for 12 October–8 November 2026. Check the date range and filters when a request is missing.
Example of an empty Current shift-swaps view for 12 October–8 November 2026.
Open Shifts list showing an AM shift on 8 November 2026 with 0 of 1 places filled.
Open-shift detail showing one published place and pending staff responses. These are employee responses, not admin approval decisions.
Daniel Reed’s date-specific preferences with Normal, High and Critical priorities. These existing entries are not pending requests.
For special preferences, Approve All applies the configured approval priority to this employee’s pending special preferences, including recurring and date-specific entries. Deny All changes them to Normal rather than deleting them. Do not assume the Pending view or displayed dates limit either bulk action.
After a decision, confirm the updated request status and affected assignments. For preferences, check the resulting priority; it does not guarantee an allocation.
If a request action is unavailable
Check the chosen view, location, request status and your access. Use desktop for detailed configuration or unsupported roster types. For help, use the app's Help section and provide the request type and exact symptom.
If you work across multiple locations
Choose the location you want to manage from the sidebar, then check its dates before reviewing requests.
Location expanded in the admin sidebar, with Hospital Ward Nurse Roster selected. The account header is omitted for privacy.
Chatting to Otto
Where Otto is available in your admin mobile view, you can ask questions about your roster. Check important details against the roster before acting on an answer.
For example:
Who’s working tomorrow morning?
Is anyone on leave next week?
Who is working the most night shifts this roster?