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Guide on Open Shifts

How open shifts work and what should I expect

Edison Cortez avatar
Written by Edison Cortez
Updated over 2 months ago

Viewing Open Shifts

  • On desktop:

    • Look for the open-shift indicator on the calendar.

    • Click it to see shift details.

  • On mobile app:

    • Go to Shift Changes.

    • Shifts are organized by roster period and show availability status.

Color codes:

  • Pink = open and available.

  • Cyan = already accepted by you.

  • Disappears completely if taken by another employee.

Accepting, Declining, or Changing Decisions

  1. Open a shift to see all details (You could also see all Open Shifts available on shifts tab).

  1. Choose one of three actions:

    • Accept β†’ shift is added to your schedule and removed from others.

    • Decline β†’ keeps your schedule unchanged and leaves it for someone else.

    • Change My Mind β†’ reverses your last choice (release or claim again).

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